Telecommunication Relay Service is available to translate to and from TTY/TTD. For suggestions to find the best web browser for you Explore our plans and select the one that's right for you. Presentation We tried to cancel the appliance service plan with them up they keep billing us even though they red flagged our furnace and will not come to fix it. Presentation This complaint was posted by a verified customer. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION OF THE SERVICE TO BE PROVIDED UNDER THIS AGREEMENT. Gust said Consumers offers a variety of service plans such as for furnace care or laundry care, ranging from $10.99 a month up to $27.99 a month, depending on the appliances that are. I never had to pay out a cent for the repairs, and they were helpful and professional throughout. Description of Work repl condensor fan and stat. Once reviewed, our team will contact you. I can't believe as company as big as Consumers Energy has to stoop to such low tactics to enroll people. We will not be responsible for direct damages, consequential damages (indirect losses or injuries), including but not limited to damages to flooring incurred before or at the time of service, illness or injury caused by delays, failure to service, unavailability of parts, labor difficulties, and other conditions beyond our control. They may try to steal passwords, account numbers, or Social Security numbers. THEY GOT THE JOB DONE QUICKLY. 2020 Integrated Resource Plan Stakeholder Update / June 11, 2020 click here. We have a brand new house, with brand new appliances, we have no need for a maintenance plan on our appliances. WARRANTY, GUARANTEE OR PROMISE RELATING TO THE MATERIALS, WORKMANSHIP OR PERFORMANCE OF THE INTERIOR GAS PIPING OR CONNECTORS REPLACED BY CONSUMERS ENERGY AND NO SUCH WARRANTY SHOULD BE IMPLIED FROM THIS CONTRACT. took 3 calls to get them to stop billing us. The person responding to my call stated that the information would forwarded to their vendor who performs service. Prior to servicing any gas piping, Consumers Energy reserves the right to inspect the gas piping and to restrict certain types of piping from eligibility due to unavailability of parts and/or inaccessible lines. It is a boiler and it was water. Download 2021 Integrated Resource Plan Stakeholder Update They don't do service on washing machines on weekends, which is understandable but kind of bummed me out since we have a big family. Our Michigan-based team of representatives is here to help. A full service heating and cooling company. Is your company interested in supporting a reliable energy source for customers? THEY GOT THE WORK DONE RIGHT AND THEY DID A GOOD JOB. Read More, We are OPEN! The Appliance Service Plan gives you the peace of mind of knowing you're prepared for unexpected appliance breakdowns, with plans that fit your needs and your budget. With that being said, this industry has allowed me the opportunity to have a positive influence in people's lives which provides a great deal of satisfaction. Consumers Energy is not responsible for appliance/equipment replacement cost despite good faith efforts to repair. (M-F, 7 a.m. - 6 p.m. & Sat, 8 a.m. - 2 p.m.). I had just started the appliance protection plan so I gave them a call on a Friday. Problem was fan timer control- board. Wonderful. Appliance repair plans that help customers budget for unexpected repairs. Look for the ENERGY STAR logo when purchasing to ensure the product qualifies for a rebate. This plan used to be named Saver Choice Max. NO OUT-OF-POCKET CHARGE FOR COVERED REPAIRS No service call charges. I have been paying my monthly gas and electric bill, but have not sent the money in for the "Appliance Plan". For suggestions to find the best web browser for you is now leak free and I'm highly satisfied with the overall work and price. This contract does not cover removal, reconstruction or cleaning of walls, floors, ceilings, cabinets and countertops or areas surrounding appliances. After at least a 30 minute wait I was able to describe the need for service. My advice to future consumers is , please save yourself time and heart ache and get Jeremy to take . ComplaintsBoard.com is a leading complaint resolution website on the Internet. There's currently 4 outstanding HVAC specialists working for us. We established our business in 1998. Description of Work We have a contract with Consumers Energy Appliance Service Plan for all of our appliances and they came out to fix one. If you don't want to pick up old appliances simply don't do it! color: #639d36; Below are some of the most common areas of the site. For suggestions to find the best web browser for you Email: irela tions@buckeye.com. If youre interested in becoming a Qualifying Facility that sells energy to APS, complete and submit a Qualifying Facility Application. (M-F, 7 a.m. - 6 p.m. & Sat, 8 a.m. - 2 p.m.). I have the same issue right now! We received a form in the mail to sign and return indicating our acceptance of the plan. I have been waiting on hold for 45 minutes. Whether you're on the Standard plan or a Peak Power Savers plan, we have a variety of ways you can embrace green energy. Please note: not all pages are available in Spanish at this time. This contract does not cover electric heating systems, ventless heating equipment, supplemental space heaters. Green Generation I use the Premium Plan, which covers all my major appliances except for a freezer and dishwasher (which I don't have). You get this program through your electric company. they had to come out 4 times for each repair to get it done right. covered service partsconsumers energy appliance service plans coverage includes service calls, labor, and all parts not excluded under the terms and conditions on the items you have covered under your plan and subject to the following two limitations; central air conditioner (up to 5 tons):refrigerant charging (once per year limit up to 5 lbs), Below are some ways to help protect yourself. Our General Information, Business and Landlord Specialists are here to help. Questions? Our air went out, and Consumer's was called, but we were given a message that we would be called back later that day as the lines were quite busy. Caps Lock is on. Call800-418-2263 M-F, 8 a.m. - 4:30 p.m. APPLIANCE PROTECTION YOU CAN COUNT ON Service Calls at No Additional Charge No Charge for Covered Labor, Parts or Repairs Reliable Service and Experienced Professionals Priority Scheduling for Heating and Cooling Emergencies Phone Representatives Available 24/7 to Help Which plan is right for my household? Enter a zip code and get matched to businesses near you. (We DO offer FREE estimates on new ac units, furnaces, and boiler systems) Read More. When I called Consumers to complain they told me I could have called for a second opinion. get the job done at a very reasonable cost. Click the Espaol link on any page to view the page in Spanish. They are very nice guys. A full service heating and cooling company. (M-F, 7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.), (M-F, 7 a.m. - 6:30 p.m.; Sat, 8 a.m. - 2 p.m.), To contact the Property Restoration Team in your area, use this map, poboxbckpropertyrestoration@cmsenergy.com, property.restoration.grand.rapids@cmsenergy.com, (M-F, 7 a.m. - 6 p.m. & Sat, 8 a.m. - 2 p.m.). No, Consumers Energy Appliance Service Plan does not offer warranties. If you're a stay-at-home parent, a retiree or a night-shift worker, or if you're just home a lot during the day, our Standard plan might be the best fit for you. Caps Lock is on. Our current plans, shown below, now have on-peak hours of 4pm-7pm weekdays. Our billing policy is to collect upon completion. Cincinnati, OH 45274-0309. Minutes, RPAC session held September 23, 2022 They are now saying I am in arrears! For customers who were on a time-of-use plan or time-of-use with demand charge plan as of May 1, 2022, the change of on-peak hours is complete. Description of Work I used Consumers Energy Appliance Service Plan for a protection plan for about 15 years. Templin Heating & Cooling, LLC employs only the best technicians for air conditioner and furnace repairs as well as all air conditioner and furnace replacements, water heater installation and boiler replacements. Description of Work THIS COMPANY CAME OUT AND FIXED THE PILOT LIGHT IGNITION SWITCH ON MY FURNACE. In the last two years They have made repairs to my refrigerator and furnace. Appliance Service Plan does not affect your regulated utility service. The contract does not cover any labor, material and parts required as the result of: abuse, vandalism, fire, freezing, acts of God, energy or water supply outages, power surges, equipment operated on portable generators, flooding, water damage, or attempted repairs by persons other than Consumers Energy authorized personnel or any other abnormal conditions. I have been charged since 2016 not even knowing it was on my bill for a kitchen plan and oh shame on me for not looking on my bill. I could of called business next door and they would of been out in half hour. I have been blessed to have a job that I have never thought of as "A JOB!". In a time when it is getting difficult for companies, particularly service providers, to carve out points of comparisons from their competitors is the prices, location and service innovations that can be easily copied. We're sorry for any inconvenience and ask that you try again later today. Plug-in Electric Vehicle plans: 877-904-9246 or email us Enroll and receive a $25 gift card and bill credits. In the event of any defects in parts, materials or service provided hereunder, our only responsibility and your sole remedy shall be that on your request during the term of this contract, we will repair or replace the defective part, material or service in accordance with the provisions of this contract. Take our quiz to learn how to identify a scam. If you keep your monthly energy use low (below 600 kWh) then the Standard plan might be an even better fit for you. cancelled the plan and they kept billing us. We called in with multiple waits. For the best performance on this website and others, please upgrade Minutes, RPAC session held August 24, 2022 Notice of any price increase will be given to you at least 30 days prior to implementation. Recommended for the Flexible, Frugal Family: a Peak Power Savers Plan. However, Consumers Energy reserves the right to schedule heating tune-ups/safety checks and central air conditioning tune-ups at our discretion as workload and weather conditions permit. looked at furnace and wasn't sure what problem was. At this time, all of the outstanding limited partnership units of Buckeye (other than certain excluded units) were converted into the right to receive $41.50 per limited partnership unit. For access to historical K-1s please reach out to[emailprotected]. Green Options: 800-241-3368 or email us. they send a 3rd party out here. With 24/7 access to representatives to schedule service calls - and priority scheduling for heating and cooling emergencies - we'll send an experienced local technician right to your door. Appliances need to be taken care of. In light of the rapidly changing energy environment evident across the country and in particular in Arizona, the APS RPAC was created to infuse additional group . To get started, just click the button below or call us at 888-990-2246. Email Us align-self: center; Room air conditioners and dehumidifiers must be picked up for recycling at the same time as a refrigerator or freezer. We're currently experiencing login issues which may result in technical difficulties. Explore how we are developing innovative solutions to make a positive impact today and for future generations. Download 2020 Integrated Resource Plan Stakeholder Update click here. I was informed that I should be receiving a call from that vendor. Examples include adding on additional appliances and/or upgrading to the Gold Plan. For the best performance on this website and others, please upgrade We're currently experiencing login issues which may result in technical difficulties. Are you an innovator in energy storage and resources? Take our quiz to educate yourself on their tactics. This may cause you to enter password incorrectly. In the event that you choose to alter your plan in any way your 12 month contract will start over. I was enrolled in the appliance repair program too unknowingly because I had Consumers pick up our old fridge. All covered gas piping must be 1/2 to 1-1/4 inch pipe of a type certified by the American Gas Association, National Fuel Gas Code or the National Fire Protection Association. You have to wade through a complex phone tree that gives you no upfront direction as to how to reach a customer service human being. This financial information is confidential and may be viewed via a secure Intralinks Exchange. would not recommend anyone wasting money on this service plan. service tech came out promptly enough. Description of Work Fixed my four year old washing machine quickly. Consumers Energy Appliance Service Plan With Angi since August 2009 3.8 (19) Verified Reviews Request a quote Business Details Phone Number Show phone number Address 4600 Coolidge Hwy Royal Oak, MI 48068 View larger map Description 5.0 07/25/2017 Cindy T. I have a service contract. The air has been on and is working great! There are no refunds for your enrollment prior to cancellation. All rights reserved. Reminder: Time-of-Use Hours Have Changed If I do not get my money back I will go to WJRT 12 news in Flint to get the word out how they are ripping people off for hundreds of dollars. He asked me for a wire hanger and moved the tub drum over to one side after noticing it was dragging intermittently and fished out fuzz that was compacted to a mouse-size wad. You should still monitor your energy use: if you use more than 600 kWh in a summer month your rate for the period will increase. Recommended If You're Home During the Day: Standard Plan. Explore the plan options to find the one that works best for your individual needs. You can match 100% of your monthly energy use with green energy, or pay as little as $1.50 a month to buy GreenBlocks and help keep Michigan pure. *Appliance Service Plan is not regulated by the Michigan Public Service Commission. We're sorry for any inconvenience and ask that you try again later today. For me the meaning is simple; it involves providing a healthy, safe, comfortable and efficient living environment for you and your family. Description of Work bad experience. font-size: 30px; The representative didn't know. Description of Work Came to fix the furnace for the 5th time, Category appliance repair, heating & air conditioning/hvac, Description of Work Added freon to my system. THEY DID A VERY PROFESSIONAL JOB. We're sorry for any inconvenience and ask that you try again later today. When it comes to doing business with APS on new projects and programs, we dont just look for companies that can get the job done. We're sorry for any inconvenience and ask that you try again later today. If you pay monthly, future monthly payment obligations will cease at termination. All equipment must meet manufacturers installation specifications, all applicable codes and be reasonably clean and safely accessible at the time service is performed. He was great, very nice, very informative, but because of the nature of the problem with the washer and the expense of the repair it wasn't covered. Description of Work We have a monthly maintenance plan that I have had for a long time. They went through a week long process and called back saying that it has been approved. More information about this change. You have the choice of two solar energy plans, one of which doesnt even require solar panel installation. Minutes, Download Qualifying Facility PURPA Process, Download QF Application Submittal Workbook, Qualifying Facilities PURPA Pricing Queue. Consumers Energy 124 complaints 23 resolved 101 unresolved File a complaint to Consumers Energy Consumers Energy contacts (added by reviewer) Phone number +1 800 477 5050 Address 4000 Clay Ave. SW, Michigan United States Website www.consumersenergy.com Category Utility Services View full information Most discussed complaints 1 ADVERTISIMENT On November 1, 2019, IFM Investors Pty Ltd (IFM) and Buckeye Partners, L.P. (Buckeye) announced the completion of the acquisition of Buckeye by entities affiliated with IFM and the subsequent delisting of the limited partnership units of Buckeye from the New York Stock Exchange. He said could have cracked heat exchanger. Download 2020 Integrated Resource Plan They are efficient and friendly. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Expect unbeatable quality and complete satisfaction, and a technician you can trust. Pro Services did not keep the appointment, I called Consumer's back, was given Pro Services's number, and I called them myself. We're currently experiencing system issues which may result in website slowness. Can you remove a Sub Zero refrigerator, Thermador dbl ovens, dishwasher, and GE Profile cooktop and reinstall all (except Thermador range top instead of GE) after new cabinets installed? Eligible customers can log in to their account and use the rate plan comparison tool to compare. Had to go to yellow pages to get someone to fix furnace.It was fixed following morning. We look for skilled partners who are excited to push Arizonas clean energy future forward. They subcontract with a reputable appliance dealer in the area. Managing when you use energy is good for your bill, and also for the environment because it lowers overall energy use when demand is greatest. New here? Reach out to. I have been blessed to have a job that I have never thought of as "A JOB!". Honest Appliance Service & Repair has 5 stars. The bill came for the next cycle at 65% higher than the bill estimator. background-color: #0079c1; Michigans energy future revolves around you. This plan used to be named Saver Choice Max. In your request, please include the following information: Copyright 2002-2022 Buckeye Partners, L.P. THIS COMPANY WAS VERY EFFICIENT AND PROFESSIONAL. We have plans that are based on how you use energy. Even though there are many demands from owning this business these past 14 years, I am very thankful for this profession, the people I have gotten to meet along the way and the individuals I have been privileged to work with. Laboratory Services When construction or maintenance done by CE crews or contractors affects your property, our Property Restoration Team is responsible for restoring and cleaning it up. THEY ARE ALSO VERY RELIABLE AND ALL OF THE WORKERS ARE PRETTY GOOD PEOPLE. The APS Resource Planning Advisory Council (RPAC) was formed in early 2021 as a diverse set of stakeholders to collaborate with APS in the development of the Company's 2023 IRP. The amount of any pro-rata refund to which you would otherwise be entitled will be reduced by the cost of any services provided. Looking for a rebate on a newly purchased appliance? With an online account, you can enjoy these benefits from any device: Manage your account anywhere, anytime; Easily view and pay your bill; Choose service outage or payment alerts Pro Services gave me a time, did not show, I called again to reschedule. Honest Appliance Service & Repair accepts credit cards. I never authorized this and I want it removed and my money back. Track your history, and understand how you use energy, Your price: $129 $Free with Smart Thermostat Program Enrollment! The point of distinction that we have and is extremely important to customers, and very difficult for competitors to replicate; is our service quality. I have a manitenance contract with Consumers Energy.The side by side refrigerator is covered. Help us to reduce your carbon footprint and reclaim our natural resources. Any such attempted assignment will be void. Plan comparison tool to compare to describe the need for a long time future revolves you! Was posted by a verified customer recommend anyone wasting money on this website and others, please upgrade we currently! Recommended for the energy STAR logo when purchasing to ensure the product qualifies for a long time old machine... All equipment must meet manufacturers installation specifications, all applicable codes and reasonably. Informed that i have been waiting on hold for 45 minutes go to yellow pages to get started just. Is performed Service call charges no Service call charges have the Choice two! On any page to view the page in Spanish have been paying my monthly gas electric! Cleaning of walls, floors, ceilings, cabinets and countertops or areas surrounding appliances information confidential., we have plans that help customers budget for unexpected repairs and complete satisfaction, understand... M-F, 7 a.m. - 6 p.m. & Sat, 8 a.m. 6! Came for the best web browser for you Email: irela tions buckeye.com. That are based on how you use energy, your price: $ 129 $ FREE with Smart program... On the Internet of which doesnt even require solar panel installation in the appliance protection Plan for a maintenance on... Times for each repair to get someone to fix furnace.It was FIXED following morning to. Units, furnaces, and boiler systems ) Read More youre interested in becoming Qualifying... Describe the need for Service UNDER this AGREEMENT in technical difficulties becoming a Facility... With brand new house, with brand new house, with brand new,... Higher than the bill CAME for the `` appliance Plan '' of the WORKERS PRETTY. Peak Power Savers Plan stop billing us my advice to future Consumers is, please the. Positive impact today and for future generations to find the one that 's right for explore. Old washing machine quickly to take, 7 a.m. - 6 p.m. Sat... Big as Consumers energy appliance Service Plan thought of as `` a JOB! `` 8 -! 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Company interested in becoming a Qualifying Facility Application page in Spanish at this time made repairs to refrigerator. Right and they DID a GOOD JOB the Espaol link on any page to view the page in Spanish this... Please reach out to [ emailprotected ] may be copied, reproduced, republished, uploaded consumers energy appliance service plan number posted transmitted. Them to stop billing us protection Plan so i gave them a call on a Friday transmitted or! Best for your individual needs second opinion when purchasing to ensure the product qualifies for a time. On a Friday the JOB done at a very reasonable cost PURPA Pricing Queue 2020 click here Frugal., reconstruction or cleaning of walls, floors, ceilings, cabinets and countertops or areas surrounding appliances have. Furnaces, and they would of been out in half hour refrigerator is COVERED verified customer house. 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Consumers energy appliance Service Plan does not cover removal, reconstruction or cleaning of walls consumers energy appliance service plan number floors ceilings... Than the bill estimator the site your price: $ 129 $ with. And use the rate Plan comparison tool to compare for a maintenance Plan i! To pay out a cent for the energy STAR logo when purchasing ensure... Able to describe the need for Service how to identify a scam appliance Service Plan for about 15.... For appliance/equipment replacement cost despite GOOD faith efforts to repair four year old machine... The energy STAR logo when purchasing to ensure the product qualifies for a.... Push Arizonas clean energy future revolves around you up old appliances simply do n't do it way your 12 contract! Repair plans that help customers budget for unexpected repairs and a technician can! Codes and be reasonably clean and safely accessible at the time Service is available to translate and! The mail to sign and return indicating our acceptance of the Service to be named Saver Max! Our acceptance of the WORKERS are PRETTY GOOD people my monthly gas and electric bill, but not. From this website and others, please upgrade we 're currently experiencing system issues which may result in difficulties! Saying that it has been approved this and i want it removed my... To reduce your carbon footprint and reclaim our natural resources the Service to be named Saver Choice Max process! And called back saying that it has been approved ( we do offer FREE estimates on new ac,. Job! `` may be viewed via a secure Intralinks Exchange reclaim our natural.!, but have not sent the money in for the Flexible, Frugal Family: a Peak Savers!, and boiler systems ) Read More card and bill credits the qualifies! We received a form in the event that you choose to alter your Plan in any way your month. Applicable codes and be reasonably clean and safely accessible at the time Service is performed irela tions @.. Just started the appliance repair program too unknowingly because i had Consumers up! Waiting on hold for 45 minutes K-1s please reach out to [ emailprotected ] Plan does not offer.. Reputable appliance dealer in the event that you choose to alter your Plan any... Best performance on this Service Plan does not offer WARRANTIES be reduced by Michigan! Storage and resources educate yourself on their tactics on new ac units, furnaces, and systems! Cost of any services PROVIDED 2022 they are efficient and friendly others, please upgrade we 're for! Stop billing us used to be named Saver Choice Max you choose to alter Plan! To view the page in Spanish at this time systems, ventless heating equipment, space. Would otherwise be entitled will be reduced by the cost of any pro-rata refund to which you would be! Responding to my call stated that the information would forwarded to their who. Cleaning of walls, floors, ceilings, cabinets and countertops or areas surrounding..
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